Individual & HUF and Book-Keeping Plans

Do I need to create a separate account for every new order?
You are not required to create a new account for every order. You can create bulk orders for different packages through the same account. 
Mon, 17 Sep, 2018 at 12:27 PM
How can I generate bulk orders?
Once you select a package, you can choose how many work orders you would like to generate for the same package. Once you select the number of orders, the sy...
Mon, 17 Sep, 2018 at 12:27 PM
Do I need to upload all documents online while placing order?
You do not need to upload all or any documents while placing the order. The same can be sent to us offline after placing the order.
Mon, 17 Sep, 2018 at 12:28 PM
When do I need to settle accounts with CAX?
You need to settle accounts with CAX before downloading your reports/files. Certain CA Firms can download reports/files before payment. To avail such a serv...
Mon, 17 Sep, 2018 at 12:28 PM
What if there is a revision required in the returns?
If there is an error in returns on account of CAX, the returns will be revised at no incremental cost. However, if the error is made by the customer, additi...
Mon, 17 Sep, 2018 at 12:28 PM
If I am filing returns on behalf of a client will prices be different?
The rates will remain the same irrespective of who does the tax filing. 
Mon, 17 Sep, 2018 at 12:28 PM
What if there is a delay in account preparation and return filing?
CAX ensures every effort is made to provide reports and file returns within the estimated time period. Incase there are delays in account preparation, the c...
Mon, 17 Sep, 2018 at 12:29 PM
Do I get the Raw zip file?
Yes, you may request the RAW zip file that is prepared by us on behalf of your client. 
Mon, 17 Sep, 2018 at 12:30 PM
Will CAX solicit my firm’s customers?
CAX believes in collaboration with the accounting community and will undertake no interaction with the firm’s customers unless required and agreed upon by y...
Mon, 17 Sep, 2018 at 12:30 PM